Murmur AI

Questions

Answers, without the runaround

The things people actually ask before they buy. If yours is not here, write to us and a person will reply.

Using it

Which apps does it work in?+

Any app with a text field. Murmur types at the cursor exactly as a keyboard would, so Mail, Slack, Notes, Pages, Word, Notion, Linear, Figma comments, browsers and terminals all work without setup.

Do I have to say 'comma' and 'full stop'?+

No. Punctuation comes from your cadence — where you pause, where your voice falls. You can still speak punctuation if you prefer, and it will be honoured.

What about accents?+

Murmur was tuned on a deliberately broad set of speakers: Glasgow, Lagos, Chennai, Dublin, Alabama, Auckland. Strong regional accents are the normal case, not an edge case.

Can I teach it names it keeps mangling?+

Yes. Add words to the personal dictionary — colleagues, products, medical or legal terms — and Murmur will spell them your way from then on.

How long can one dictation be?+

Hold the key as long as you like. People routinely dictate several minutes in one go; the shaping handles the whole passage together rather than line by line.

Privacy

Does my voice leave my Mac?+

No. Speech becomes text on your machine, on the neural engine. Audio is never uploaded and never stored, not even briefly.

Does it work on a plane?+

Dictation works with no connection at all. Shaping raw speech into polished prose uses a short text-only request, so on a plane you get accurate raw text and shaping resumes when you land.

Do I need an account?+

No. There is no sign-up, no profile, and no history synced anywhere. Your licence key is the only thing tied to you.

Buying it

What does it cost?+

£39 a year for one person on as many of their own Macs as they like. Every update within that year is included.

What happens if I stop paying?+

Murmur keeps working with the last version you had. You stop receiving new releases until you renew.

Can I get a refund?+

Yes, within fourteen days, no questions and no form to fill in. Reply to your receipt and it is done.

Is there a team price?+

Five seats or more are billed together at a reduced rate with a single invoice. Students and registered charities pay half.

Troubleshooting

Nothing types when I hold the key.+

Murmur needs Accessibility permission to type on your behalf. Open System Settings, Privacy & Security, Accessibility, and switch Murmur on. Quitting and reopening the app applies it immediately.

The first word gets cut off.+

Start speaking a beat after the key goes down, or lengthen the grace period in Settings. Murmur keeps a short rolling buffer, but a very fast start can outrun it.

It picked the wrong microphone.+

Murmur follows the system input device. Change it in Sound settings, or pin a specific microphone in Murmur's Settings so AirPods connecting mid-sentence cannot hijack it.

Still stuck?

Send us the details and we will get back to you, usually the same working day.

Contact us

Say it out loud.

£39 a year, every update included, 14-day refund with no questions.

Get Murmur AI for Mac